Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website ljexcellencepainter.com and any services provided by LJ Excellence Painter Inc ("Company," "we," "us," or "our"), a painting company operating in Lowell, Massachusetts. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Use of the Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to any portion of our website or systems
• Transmit spam, malware, or any other harmful content
• Collect or harvest personal information from the website without consent
• Use the website to impersonate any person or entity

2. Services and Estimates

LJ Excellence Painter Inc provides painting and wallpaper installation services in Lowell, MA and surrounding areas within 100 miles. Submitting a contact form or requesting an estimate does not create a binding contract. A service agreement is only formed when both parties have agreed in writing to the scope, timeline, and pricing of a specific project.

All estimates are valid for 30 days from the date issued, unless otherwise noted in writing.

3. Pricing and Payment

All pricing is provided in writing prior to work commencement. We accept payment by Zelle, cash, and check. Payment terms are outlined in each project agreement. Late payments may incur additional fees as specified in the service agreement.

Prices are subject to change if the scope of work changes from the original estimate. Any additional work must be authorized in writing before proceeding.

4. Workmanship Warranty

LJ Excellence Painter Inc provides a 5-year workmanship warranty on painting and wallpaper services. This warranty covers defects in our workmanship, including peeling, flaking, or premature failure attributable to our application methods.

This warranty does not cover:

• Damage caused by moisture intrusion, structural issues, or acts of nature
• Normal wear and tear
• Paint products selected and supplied by the client
• Damage caused by third parties after project completion
• Surfaces not properly prepared due to pre-existing conditions outside our control

To make a warranty claim, contact us at ljexcellencepainter5@gmail.com or call (978) 227-7977.

5. Cancellation and Rescheduling

We require at least 48 hours' notice for cancellation or rescheduling of scheduled work. Cancellations made with less than 48 hours' notice may be subject to a cancellation fee as specified in the service agreement.

6. Client Responsibilities

Clients are responsible for:

• Providing reasonable access to the work area at agreed-upon times
• Removing or protecting personal valuables and fragile items before work begins
• Ensuring pets are secured and not interfering with work
• Disclosing any known hazardous materials (e.g., lead paint) present on the property
• Providing water and electricity access as needed for project completion

7. Limitation of Liability

To the maximum extent permitted by applicable law, LJ Excellence Painter Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or our services, including but not limited to loss of revenue, data, or goodwill.

Our maximum liability for any claim related to a specific project shall not exceed the total amount paid for that project.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of LJ Excellence Painter Inc or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Links do not constitute endorsement of those websites or their operators.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Middlesex County, Massachusetts.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms and Conditions, please contact us:

LJ Excellence Painter Inc
Lowell, Massachusetts 01850
Email: ljexcellencepainter5@gmail.com
Phone: (978) 227-7977